The contribution of event training and event experience to long-term volunteerism

The increasing reliance on volunteers by sport events, combined with increased service delivery expectations by event consumers has led to a renewed interest ways of maximising both the quality and quantity of volunteer contributions. Concomitantly, sport organisations are increasingly seeking to leverage benefits from hosting events – one of these potential legacies is a larger and more capable volunteer workforce. In order to achieve these two outcomes, there is a need to better understand the contribution of pre-event training and the event experience towards the development of positive behavioural intentions towards volunteering. In simple terms, the challenge is to convert event volunteers into long-term volunteers for the sport.


The aims of the research are:

1) Explore the relationships between efficacy, benefits expected, benefits obtained, initial commitment, final commitment, job satisfaction, volunteers psychological sense of community at the event, training satisfaction, personal development, contribution, with behavioural intentions towards volunteerism;

2) Explore the variables associated with volunteers acquiring a sense of community;

3) Explore the extent to which the host NSO sought to leverage increased volunteer capacity for the sport through the event.

Primary Contact: 
July 2011
December 2009